The second-hand marketplace Shoppers Voice Displeasure About Sizing Modifications

Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.

The second-hand shopping app has revised its sizing categories for women's and children's garments but did not contact all shoppers about the modification.

Online Platforms Response

Countless users and merchants are posting online claiming that product pages now present a different size category than originally posted because of the remapping.

The company said the revised method more closely matches comparable marketplaces.

They have suggested members to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.

Sizing System Changes

Before the change, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.

In some cases, the measurements have been reclassified - like an L measurement was formerly size 12 but is now a UK 16-18.

User Experiences

A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

Stephanie Gallen, from Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as size 20–22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.

Manual Updates

Another shopper, located in England, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".

"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she said.

Service Background

The platform boasts over 100 million users, with 18 million British users.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This represents another occasion where an unanticipated change within the service has received backlash: previously, Vinted reversed a change concerning shipment methods following member complaints.

Melissa Brandt
Melissa Brandt

A productivity coach and mindfulness advocate with over a decade of experience helping professionals achieve work-life balance.